Refund and Cancellation Policy
This policy applies to VedicScore (VedicScore.in), operated by Tiny Infinity. We want you to be happy with your report. Please read this policy carefully, because our reports are digital products.
Our products are digital and delivered fast
Every paid report is a digital PDF. It is generated for you personally after payment and delivered to your email and WhatsApp, usually within a few minutes. Because the report is made specifically for you and delivered instantly, it cannot be returned like a physical product.
7-day free revision
We stand behind the accuracy of our work. If you find a genuine problem with your report, you can ask for a free revision within 7 days of purchase. We will correct and resend it at no extra cost. This covers:
- A calculation or spelling error made on our side
- A report that does not match the birth details you correctly submitted
- A file that did not arrive or did not open properly
When we give a refund
We will give a full refund in these cases:
- You were charged twice for the same order
- Payment was taken but no report was delivered, and we are unable to deliver it
- There is a clear error on our side that we are unable to fix through a revision within a reasonable time
When we cannot give a refund
Because the report is a personalized digital product delivered right away, we generally cannot refund in these cases:
- The report was delivered correctly and you simply changed your mind after reading it
- You disagree with the interpretation. Astrology and numerology are for guidance and reflection, and results are descriptive, not a promise of specific outcomes
- You entered wrong birth details. In this case we will still help with a paid re-generation or a revision where possible
How to request a refund or revision
Email hello@vedicscore.in with your order ID and a short description of the problem. Please contact us within 7 days of purchase. We usually respond within 24 hours.
How refunds are paid
Approved refunds are sent back to your original payment method through Razorpay. It normally takes 5 to 7 working days for the amount to reach your account, depending on your bank.
Cancellation
Because reports are generated and delivered almost immediately after payment, an order cannot usually be cancelled once the report has been created. If you contact us before your report is generated, we will do our best to cancel and refund it.